When you first contact Ash Hearing you will be asked some questions over the phone to find out the nature of your hearing difficulty. This will allow us to point you in the right direction for further treatment or testing.

We may recommend a blocked ear consultation if you are unsure whether there is wax in your ears. If there is and you'd like it removed, we can usually arrange for that to be done at the same appointment. 

If a hearing test is recommended, it is helpful for us to know if you have previously been tested, or if you perhaps wear hearing aids already.

Our in-depth consultation is much more thorough and comprehensive than most free hearing tests offered by high street chains. It might include Video Otoscopy,  Tympanometry (test for middle ear function), Pure Tone Audiometry including AC BC & Masking, Speech Discrimination Test in quiet and noise, a full explanation of results, written quotation (if requested) and recommendations.

If , following your hearing test, you would like to explore hearing aids further, we can arrange for you to to trial some aids at home. This might be some demonstration aids that we have in the clinic that we can loan you, or your own set which we can order to arrive within a couple of days.  

If placing an order, the cost of the hearing test (£25) will be deducted from your total bill. 

Platinum Care Plan

from £3250 pair
£2100 single

Includes:

  • Hearing aid(s) from our premium range e.g. Starkey Livio 2400, Signia 7Nx, Oticon OPNS1, Phonak Marvel M90
  • All professional fees related to fitting and fine tuning of hearing aids
  • Lifetime aftercare including annual retests, adjustments and fine tuning
  • 4 year manufacturer warranty as a minimum* (excludes accessories which carry a one year warranty)
  • Supply of batteries/recharger unit
  • Half price wax removal **
  • * excludes Signia Styletto where 2 year warranty is included, additional 2 years available to purchase - please ask for further information.

Gold Care Plan

from £2850pair
£1900 single

Includes:

  • Hearing aid(s) from our advanced range e.g. Starkey Livio 2000, Signia 5Nx, Oticon OPNS2, Phonak Marvel M70
  • All professional fees related to fitting and fine tuning of hearing aids
  • Lifetime aftercare including annual retests, adjustments and fine tuning
  • 4 year manufacturer warranty* (excludes accessories which carry a one year warranty)
  • Supply of batteries/recharger unit
  • Half price wax removal **
  • * excludes Signia Styletto where 2 year warranty is included, additional 2 years available to purchase - please ask for further information.

Silver Care Plan

from £2350 pair
£1400 single

Includes:

  • Hearing aids from our standard range e.g. Starkey Livio 1600, Signia 3 Nx, Phonak Marvel M50
  • All professional fees related to fitting and fine tuning of hearing aids
  • Lifetime aftercare including annual retests, adjustments and fine tuning
  • 3 year manufacturer warranty* (excludes accessories which carry a one year warranty)
  • Supply of batteries/recharger unit
  • Half price wax removal **
  • * excludes Signia Styletto where 2 year warranty is included, additional 2 years available to purchase - please ask for further information.

Bronze Care Plan

from £1950 pair
£995 single

Includes:

  • Hearing aid(s) from our essential range e.g. Starkey Livio 1200, Widex Evoke 110, Unitron Moxi Jump 3
  • All professional fees related to fitting and fine tuning of hearing aids
  • Lifetime aftercare including annual retests, adjustments and fine tuning
  • 2 year manufacturer warranty (excludes accessories which carry a one year warranty)
  • Half price wax removal **
  • Supply of batteries/recharger unit

Price List

We offer a wide range of services at our specialist hearing and wax removal clinics, some are listed below.  Please contact the clinic if you would like any further information, or if there is something not listed which we could help with.

Hearing Test - £25 (redeemable against any hearing aid purchased)

Blocked Ear Consultation and Advice - £20 (may be redeemed against wax removal if required)

Ear Wax Removal - £80 (both ears)

** Ear Wax Removal for hearing aid customers - £40 (for aids purchased June 2020 onwards)

Children’s Hearing Assessment (school age to 18 years of age) - £100

Tinnitus Management Consultation - £100

Hearing Aid Adjustment/Fine tuning (for aids NOT purchased through Ash Hearing) - £100

Hearing Aid Repairs (out of warranty) - from £125

Custom Swim/Noise Plugs - from £85

How to pay

Paying for your treatment

Consultations and wax removal treatments are payable on the day of the appointment – we accept cash or card (not American Express) and can provide an itemised receipt if you require one.

Hearing system orders

At the time of the order, no payment is required. At your fitting appointment, when you are ready to begin your 45-trial period, we ask for a minimum of 50% payment. This is fully refundable if, for some reason, you decide not to continue to purchase your hearing system. Even custom made (in the ear) hearing aids can be trialled and returned if necessary.

 When you are satisfied with your new purchase, we will ask for the balance to be paid either as a single payment or by spreading the cost over 10 months by Direct Debit.

Swim Plugs/Noise Plugs

A deposit of £35 is required at the time of ordering, and payment in full is requested when you collect your custom made product.