Here are a few questions that come up regularly. 

If you have any other questions or concerns, please get in touch.

Your hearing test is completely free.  A wax check is also free.

No, you do not need a referral from your GP to have your ear wax removed. We will ask you a comprehensive history to ensure that ear wax removal can be performed safely.

Our main method is microsuction. This is where a small tube is inserted gently into the ear and the wax is ‘vacuumed’ out.  We can also offer irrigation, where warm water is introduced into the ear at low pressure using a Propulse machine. The wax is washed out. This is not suitable if infection is present or suspected, or for people who have had surgery on their ears.

We allow 30 minutes for appointments but it is often done much quicker

Our qualified Audiologists will uncover the extent of your tinnitus.  Treatment can be with the help of hearing aids or using tinnitus cancelling technology. 

We have a whole range of hearing aids and different price structures. A discussion with our audiologists will determine your individual need and suitability of the aids.  Prices will vary depending on which package you agree on.  Essentially, hearing aids are tiny computers, working constantly to analyse sounds and clean them up to make them easier for the wearer to hear.  There is a lot of technology inside a very small case which is constantly being updated with new research and development.

No, wearing a hearing aid keeps the brain active and helps understand more of what the wearer wants to hear

Yes, we can offer a home visit for those unable to travel, or an after-hours appointment.  We are also open on a Saturday by appointment.

Yes, we can provide ear plugs for musicians, swimming, sleeping or those working in noisy environments.  We will arrange an appointment where a ear impression is taken to create bespoke ear plugs that fit properly. Please contact us for more details on pricing and options.

Yes, our Audiologists can arrange for a 45-day trial.